GPS Insight Fleet Management

Need help right away or an urgent issue fixed? Call us.

General question or something that isn’t time-sensitive? Email us at <a href="mailto:support@gpsinsight.com" rel="nofollow noopener noreferrer" target="_blank">support@gpsinsight.com</a>.

- Need help right away or an urgent issue fixed? Call us.
- General question or something that isn’t time-sensitive? Email us at <a href="mailto:support@gpsinsight.com" rel="nofollow noopener noreferrer" target="_blank">support@gpsinsight.com</a>.

Support is available 24 hours a day, 7 days a week. Staffing is focused during standard business hours, so calls and emails during that window typically get the fastest response.

- Support is available 24 hours a day, 7 days a week. Staffing is focused during standard business hours, so calls and emails during that window typically get the fastest response.

Use email for standard inquiries, non-urgent troubleshooting, or requests that don’t require an immediate fix. Expect a response during business hours.

<a href="mailto:support@gpsinsight.com" rel="nofollow noopener noreferrer" target="_blank">support@gpsinsight.com</a>

- Local: 480-663-9454
- Toll Free: 866-477-4321

- Local: 480-847-2780
- Toll Free: 866-495-9240
- Toll Free: 877-377-3036
- Toll Free: 877-477-2640

ELD Support: 480-240-4414 or 480-576-6448

- Device Upgrade Support: 877-466-6577
- Implementation Support: 855-408-7225
- ELD Support: 480-240-4414 or 480-576-6448
- Fax (Accounting): 480-513-1694

This article assists you in figuring out what your best option for support is depending on your preferences or urgency.

Contacting Support: Email vs. Phone and Support Hours

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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Situation	Best Option
Urgent issue, device down, need it resolved quickly	Call
General question, account inquiry, non-urgent request	Email — [email protected]
Not sure who to talk to	Call the main line — we’ll route you

Contacting Support: Email vs. Phone and Support Hours

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Specialized Support

When to Use Call or Email