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What is Driveri™?

The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification.

By being able to capture the driver’s full-day, managers have more visibility into the challenges they face. The system notifies managers of driving behaviors that may need to be changed, but more importantly identifies when to reward drivers on all the hours, days, weeks of great driving.

What is the purpose of the program?

Driving is one of the riskiest things you do on a daily basis. The main goal of the Driveri™ program is to prevent collisions by identifying and correcting unsafe behaviors before they lead to a collision. The program gives you a holistic view of your driving experience in identifying and correct any bad habits, while focusing on the amount of time you spend driving safely.

Many times, collisions are based on inaccurate eye-witness accounts, often pointing the finger at the vehicle associated with a company. Video provides an unbiased view that can exonerate you if you were in an incident that was not your fault.

What are the benefits for me?

It is capturing every aspect of the driving experience, rather than a sample of time, delivering a full picture of your route. Driveri’s, GreenZone™ monitors daily driving and sends a notification when you have reached a milestone. This allows your manager to recognize great driving with confidence or gives them the ability to intervene if at-risk conditions are present.

Without video, drivers involved in a traffic incident are subject to false claims and often assigned the blame for the incident. With the Driveri device you have an unbiased video showing what happened from both sides and outside the vehicle – many times exonerating the driver.

Since outside video is always being captured, this allows you to request video that may be helpful to identify some of the following:

If an alert event is rejected, will that influence the driver’s GreenZone score?

Yes, rejecting an event will negatively or positively impact the driver’s score based on the event type that’s rejected. Scores are generally updated within 3 hours of the rejection.

How does the device work?

The device contains a QuadHD video system.

The device is always recording while the vehicle is on; however, only one-minute videos are uploaded if a violation or unsafe driving maneuver is identified and two-minute videos if a high g-force event is triggered.

The device uses artificial intelligence (AI) and accelerometer-based forces to capture erratic movement to the vehicle, other vehicle maneuvers, markers on the road, signs, speed, and other driving situations. If the device identifies an unsafe maneuver or if you avoided a collision, a video will be created, immediately uploaded, and depending upon your organization’s settings, a real-time alert may notify your manager.

The device can store up to 50 hours of videos from both inward and outward cameras and can be requested by an authorized user in your organization. Once the memory is full, the oldest data will start to be overwritten.

Is it on all the time?

How does the camera report its device health when the vehicle is inactive?

The Driveri Device wakes up every 3 hours for 6 minutes and uploads basic device health information. Heavy operations do not work during this period. Only minimum light functions can run and thus use a minimum amount of current to conserve the battery in the vehicle.

If the vehicle isn’t driven for 7 consecutive days then the device stops reporting at the periodic wake-up interval, ensuring that the vehicle battery is not affected when the vehicle is stationary for long periods.

When a driver initiates an event by pressing the button on the camera, what amount of time is captured/sent (e.g., how many seconds are captured prior to the button press, and how many seconds after)?

About 30 seconds on each side for a minute. There are factors that may impact the triggering point, such as other triggers within close proximity to the button press.

What cellular connectivity is supported by Driveri?

LTE Connectivity – Driveri offers Cat4 LTE connectivity and GPS tracking through the bundled connectivity module which connects to the T-mobile network on LTE bands B25, B26 and B17. The Cat4 LTE technology offers unparalleled upload/download speeds and provides real-time statistics to fleet managers.

Devices traveling in Canada will primarily report on the Telus network.

Does the use of the Driveri™ program create a new set of driving policies?

No. The Driveri™ program does not create any new policies. It is intended to improve driving safety, compliance with company policies, and to recognize safe driving behaviors. Most unsafe driving behaviors and violations are usually included in already existing company policies.

Why do I not have access to all Driveri features referenced in the Help Center?

Driveri features are separated by plans. To learn more or upgrade, contact your Account Manager.

How do I “tag” a video alert to my manager?

On the bottom of the device, there are two buttons. If you want to immediately ‘TAG’ a video, press either button. Upon pressing either button, a 1-minute video alert will be ‘TAGGED’ to be preserved. After two minutes, a notification will be automatically populated on the Customer Portal. The video will also appear in your profile on the Driveri dashboard.

Who can view the video?

Only authorized personnel have access to the secure Driveri™ portal.

Is there a limit to the number of video events automatically sent to the portal without having to create a manual request?

Yes. Users can expect up to 30 video events per vehicle per month. All other video events must be manually requested and will count against the event requests total (10/veh/mo.).

Is this used to spy on or embarrass me?

No. The Driveri™ device cannot be triggered remotely. The purpose is to identify any poor driving habits that need to be changed, to be able to see what happened in a critical situation, and in most cases, Driveri™ creates notifications alerting your manager of good driving.

Is this going to be used to fire me?

The program is not intended to be used to terminate drivers. It is a tool to identify unsafe driving habits as well as identify the amount of good driving that occurs during your route.

Can I use the system to communicate with dispatch or my supervisor?

No. The system only captures and sends data.

How does the system determine ‘minutes analyzed’?

The logic behind the minutes analyzed for a driver is if a vehicle speed is > 2mph at least for one second, then we consider that minute as a driving minute.

How does the Driveri camera help mitigate power draw on a vehicle’s battery?

The camera is always monitoring for external voltage and will automatically shut down when the external voltage drops below 10V.

How long does the voltage have to be at 10V for the camera to shut down, and at what voltage does the camera turn back on?

The camera needs to see 10V or lower for at least 30 seconds for it to trigger shutdown, and will not power back on until voltage returns to +10V and either the next regular wake-up or next Ignition On is triggered.

Is there a voltage limitation to the Driveri installation?

Yes, there is a 17v voltage threshold built into the camera that forces it to shut down and protect itself in instances where there may be a bad voltage regulator or some other external cause for the voltage to be higher than the typical 12v operating system.

How does the Smoking Alert work?

The Driveri system looks for the holding of a smoking device near the mouth and smoke coming out of the mouth. Potential challenges that could be faced in recognizing smoking:

Camera Hardware and Software Tech Specs

What do the lights mean on the device?

How long are video events stored online?

Depending on your Driveri plan, included Cloud storage can range from 30 to 90 days. Coordinate with your account rep to learn more.

Why is my account missing certain AI features, such as Traffic light violation, Advanced Speeding, and Forward Collision Warning, or missing some coaching features like Green Zone Scoring and Driver Stars?

Depending on your Driveri plan, some features are removed or limited for use. Coordinate with your account rep to learn more.

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What network does the device use?

T-Mobile

Does the device record while the vehicle is off?

The device can record for up to 10 hours after the ignition is turned off. Please note that extended recording while the vehicle is off will draw power from the vehicle’s battery. You should be aware that requesting long recording times after ignition off may increase the risk of a dead battery.

When do devices activate?

All devices begin reporting at shipment, with no buffer time. Invoicing starts at activation regardless of when it’s installed.

How do customers access the Driveri Portal?

Driveri links can be found within the GPS Insight web app once the accounts have been synced through the account setup process.

Can brackets/mounts be cleaned and re-used in the event of a broken windshield?

No. Due to the strength of the adhesive used, we highly recommend that customers purchase a new bracket/mount.

My truck has a “headliner box,” can the camera be mounted to this instead of the windshield?

Mounting to the windshield is always recommended to ensure a clear view. Any further back and the view could be distorted/obscured.

For “split windshield” trucks, which side of the windshield is the camera mounted?

The camera is mounted on the passenger side.

Does the camera have an internal battery?

No, though it does maintain just enough residual charge when power is lost to ensure proper shutdown.

How are camera firmware updates handled?

Cameras are updated in the field via over-the-air (OTA) updates and do not impact its ability to continue capturing video.

What types of data security and encryption are guaranteed with this device?

The Driveri device uploads a video to the cloud over HTTPS (HTTP over SSL) secure channel. HTTPs will encrypt all the data while transferring to the cloud. Videos are stored encrypted in cloud storage (Amazon S3) using the strongest block ciphers available, 256-bit Advanced Encryption Standard (AES-256). Currently, there are no security compliance certifications available.

Is there a timeframe from when a vehicle starts up of how long the camera takes to cycle before it starts recording?

The device boots up in less than a minute and starts recording from Outward and Side Camera. If Privacy Mode is enabled for a customer, the inward camera will begin recording from the next minute when the vehicle starts moving.

Is there a voltage threshold to installing the Driveri camera?

Yes, there is a 17v voltage threshold built into the camera forcing it to shut down and protect itself in instances where there may be a bad voltage regulator or some other external cause for the voltage to be higher than the typical 12v operating system.

What are the Driveri Power Draw Guidelines?

See: Driveri-Power-Draw-Guidelines.pdf

How does the Smoking Alert work?

The Driveri system looks for the holding of a smoking device near the mouth and smoke coming out of the mouth. Potential challenges that could be faced in recognizing smoking:

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What is the Fleet manager experience with D-430, is it any different from D-410?

Alert Cards – Capturing videos/alerts from outward, inward and side cameras will be identical. Alert previews will also be similar to what is available on D-410.
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• The D-430 inward camera has a better sensor, and the inward camera images are better than the D-410.

Is there anything different for the Driver using D-430 over D-410?

Between the D-410 and D-430, the driver has the same functionalities: LED lights, driver alert buttons, privacy mode, and quad-camera function.
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• The in-cab audio alerts are identical to the offerings on D-410 and D-210. However, the audio quality is better since better speaker components are used in the newer D-430.

Is the installation of D-430 different?

The installation of D-430 should be no different than that of D-410- instead of using just a GPS antenna on D-410, you are using a separate GPS/Wireless Module with its cable (similar to the D-210).
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• Having a separate module will provide installer flexibility to ensure no obstruction for GPS/Wireless module.
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• In case of GPS or SIM issues (not able to connect) then RMA would be just for the GPS/Wireless module (and not the entire D-430 unit) so this should simplify RMA due to connectivity issues

Can I leverage a D-410 install and replace D-410 with D-430?

Yes, since the mount and power/adaptor cables are the same, you can leverage that. However, the D-430 uses a different connector cable (since GPS/Wireless module was added) compared to D-410 and we plan to build an adaptor soon to make this seamless.

Is Wake on Motion (WoM) available for D-430 for an easy install option?

As of now WoM feature is available only on the D-210

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Does the D-450 kit come with the Loose Lead Harness to tie into the power cable?

No

Will the kits always come with a paired Lumia device?

Yes

Is the D-450 mounting bracket fully interchangeable with the D-210 or D-215?

Yes

Is the Lumia box on the D-450 interchangeable with the Lumia from the D-410 or D-430?

The D-410 did not use a Lumia; it is never recommended and ill-advised to swap Lumia devices.

Will the D-450 be compatible with GPSI’s Quick Connect cables?

Yes

Will the D-450 be configured for ‘Wake On Motion’ by default?

Yes

What is the storage of the D-450?

The D-450 can store up to 100 hours of activity.

Is there a limit to how long I can watch the live stream?

You can view consecutive 1-minute Live Stream sessions until you reach your quota. The quota can range from 5 to 15 minutes per device per month, depending on the device plan/subscription. Coordinate with your account rep to learn more.

Does Live Stream automatically stop after 1 minute or do I need to initiate the request again to continue seeing the live stream?

You can continue the live stream by clicking the button that appears at the top of the player at the 48-second mark. Doing so places the next session in the queue so it can start another 1-minute session when the current session ends.

Will my quota change when Event Access can be pulled for 5 minutes (vs. 5 one-minute increments) alongside this? In other words, if I request a 1-minute Live Stream session, is that video offloaded like an event access request?

The Live Stream quota is separate from the Event Access Quota, so requesting live streaming sessions will not reduce the number of videos you may request via Event Access.

Which devices support Live Stream

Live Stream is available now on the D210 and D-410 devices.

Can I request more than 5-15 minutes of 1-minute Live Stream sessions for one vehicle if I have more than one device in my fleet?

Yes, with pooled minutes, you can live track for longer than 5-15 minutes per month with one vehicle, as long as the total Live Stream minutes do not exceed your threshold multiplied by the number of vehicles in the fleet.

Can I request Live Stream sessions in times less than a 1-minute interval such as 15 seconds, 30-seconds, etc.,?

Not at this time. One minute is a standard period of time and is long enough to provide context to what is happening during the Live Stream session. If you request to live stream and the request is accepted 1 minute will be counted toward your quota even if you exit out of the live stream in less than 1 minute.

Can I purchase more time for my quota or a higher quota?

Not at this time. However, if this is possible in the future, we will let you know.

Can I convert a Live Stream to a stored alert?

No, Live Stream sessions are not recorded. However, you could request the video from Event Access for the same day and time.