Questions about the XT25 Series? Review the commonly asked questions and answers for the XT25 series.
XT25 Series Frequently Asked Questions
Question | Answer |
Is there a backup battery for the device? If so, what is the estimated life of the battery? | Yes, it includes a backup battery with a limited lifespan of approximately 30 minutes. |
What type of data does the device collect and send to the software solution? | Default configurations include: location and *data updates when the following occurs: |
Does the device collect diagnostics? | Yes, it has the ability to collect various diagnostic values if provided from the vehicle; however, data is not guaranteed. |
How is the device installed? What installation steps are taken to conceal the device or prevent tampering? | The customer has the option of installing the device two ways: |
Can the XT25 be installed using a hardwired installation method? | Yes, through the use of the XT25 OBDII to Hardwired Harness, a user can wire ignition, constant, and ground as they would any other hardwire install. The device will then revert to direct ignition power and/or motion to report movement/trips data. Refer to the XT25 Conventional Hardwire installation guide for instructions. |
What carriers are supported for the device? | – AT&T 4G/LTE (CAT-M) with 3G fallback: Coverage includes North America (USA, Canada, & Mexico) |
What is the average power draw? | With ignition on and device actively reporting = ~75-80mA |
Can specific data collected by the device (e.g., DTCs) be prioritized over other types of data collected by the device in case of low connection? | No, not at this time. |
How many points are stored by the device in case cellular/satellite connection is lost? | 2000 |
Is there an option for switching from cellular to satellite-based on connectivity availability? (e.g., If a device operating on cellular connectivity enters an area where cellular is unavailable, will the device automatically switch to operating on satellite connectivity to keep data transmitting in real-time?) | No, there’s currently no similar option for this device type. |
Describe the device’s encryption technology. | There’s currently no encryption technology used for this device by default. |
What are the available ping rates for the device? | 1 minute is default, with heading change; an option for 30s updates is possible through Fleet24 pricing. |
Is it IP rated? | No. |
How much actual data memory does the device contain? | 512kB (-8kB (for overhead)) for event data |
Are the status LEDs different? | LED 1: Off = Power-on default |
Are there different diagnostic cables required? | Yes. In addition to a direct plug-and-play option, the XT25 supports one cable supplying all light-duty vehicle installations. |
Does the device support accessory features? | Yes, the device and default configuration support the following accessory features: Inputs, Remote Panic, and Driver ID. |
Does the XT25 support Remote Panic? | Yes, Remote Panic can be supported through the wiring of the I/O Extender and a Remote Panic kit. Please refer to the install guide here: Accessory: XT-25 Remote Panic |
XT25 Inputs Frequently Asked Questions
Question | Answer |
How many inputs can the XT25 support? | The XT25 can support up to 4 inputs. |
What is the default polarity of the different inputs on the XT25? | Polarity is as such:
Note: Input 1 is dedicated to Remote Panic. |
XT25 Driver ID Frequently Asked Questions
Question | Answer |
Does the XT25 support Driver ID? | Yes, using a wired fob and reader solution paired with the XT25 I/O Extender, the device is capable of supporting Driver ID. |
How does a customer install the XT25 Driver ID? | Customers can follow the installation instructions here: Accessory: XT25 Driver ID. |
Does the XT25 support Bluetooth Fob Driver ID? | No, not at this time. |
Why is my device making noise when I start my vehicle? | If your XT25 starts beeping after the ignition is turned on, it is likely reminding the driver to scan their Driver ID fob on the reader. This ensures the driver is correctly assigned to the vehicle for the trip. |